"And how did the website make you feel?"
I was doing some research about internationalization and was directed to a page with a black background and a large block of content in fine red font. I really wanted to read the content, so ended up cutting and pasting it into a word doc and enlarging it. The author had some interesting points to make, but his style was full of sarcasm and jargon and I just had to give up. The whole experience put me in a really bad mood. It was, I think, a classic negative user experience.Read More